Check other sources, like quotes and order confirmations, to see if different serial numbers corresponding to the same product can be found. On rare occasions, serial numbers on shipped packaging can be incorrect.Note: If you already installed LabVIEW 20xx SP1 and want to activate LabVIEW 20xx, you will have to uninstall LabVIEW 20xx SP1 and then reinstall LabVIEW 20xx. A serial number for LabVIEW 20xx will not activate LabVIEW 20xx SP1 and vice versa. Service Pack releases are considered separate versions from the base release of NI software.For example, a serial number for LabVIEW Professional Development System 2017 will produce an Activation Error if you are trying to activate LabVIEW Base Development System 2017.The software name and version can be seen in full by selecting Local Licenses in NI License Manager. Make sure your serial number is correct for the software version you are trying to activate.Make sure you are connected to the internet.Follow the troubleshooting steps below depending on the method you are using. There are three ways to activate NI software products: with a serial number, an activation code, or a volume license agreement. SolutionBefore you can activate NI's software, make sure that it is installed on your machine and that the license you purchased includes the software product you are trying to activate.
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